Refund policy

Fourteen days to change your mind, a refund that follows how much of the plan you have used, and renewal you can stop whenever you like.

Last updated: 20 October 2026 (version 2026-10-20).

Fourteen days

You can ask for a refund within fourteen days of a payment. If you have used no more than 5% of the plan, you get back the full price minus the payment processing fee. If you have used more, you get back the price minus the part of the plan you have used, and minus the fee on the amount refunded — for example, 70% of the price less 70% of the fee, if the app shows “30% used” when you ask. Where the law of your country gives you a statutory right to withdraw, the fee is not deducted. A refund closes the plan.

Purchases are sold by Paddle.com Market Ltd as merchant of record. You can ask Paddle for a refund through the link in your receipt or at paddle.net, or write to support@legafo.com and we will arrange it.

After two refunds or a chargeback, new purchases on the account are switched off. If you think that is a mistake, write to support@legafo.com.

Stopping renewal

Auto-renewal is off unless you switch it on, so by default nothing renews and nothing is charged twice. If you did switch it on, switching it back off is a control in the app, not a request you have to send us. The plan keeps working until it ends, and you are not charged again. Stopping renewal does not by itself refund a plan that is already running; within fourteen days of a payment you can still ask for a refund as described above.

Stopping renewal changes nothing on your device. Everything you have written and stored stays where it is.

The allowance

The allowance belongs to the 30 days of the plan it came with. It is not a balance and not money held for you: whatever is left when the plan ends is written off, does not carry over, and cannot be paid out. It matters for money only in a refund within fourteen days of a payment, which is reduced by the part of the plan you have used.

If something is wrong

If Legafo is not working as described, tell us before the fourteen days are out and we will either fix it or refund you. If a payment looks wrong to you, write and we will look at it.

support@legafo.com — telling us the email address used for the purchase and roughly when it was made is enough.